Had new tires installed and went to get tire rotation done at another garage but the lock nuts were stripped from being overtightened, The garage suggested that I return to Maxwells because they were the original installers. I brought car in and explained that they were the original installers but I was charged 75 dollars to remove stripped nuts. I feel that this charge should have been absorbed by Maxwells. In addition one of my wheel center caps was lost when Maxwells did the rotation. I do not understand the high ratings that this garage garners.
Had new tires installed and went to get tire rotation done at another garage but the lock nuts were stripped from being overtightened, The garage suggested that I return to Maxwells because they were the original installers. I brought car in and explained that they were the original installers but I was charged 75 dollars to remove stripped nuts. I feel that this charge should have been absorbed by Maxwells. In addition one of my wheel center caps was lost when Maxwells did the rotation. I do not understand the high ratings that this garage garners.