A. There are no issues with your install, which you will be happy about.
B. There are issues and they provide you a 1/2 solution or industry “unacceptable” solution which you will later find out is insufficient.
C. You call them on the lack of solution, or you ask for documentation and get the run-around and a very polite customer service response on how they are willing to work with you and stand behind their work. Actions speak louder than words.
You will find that either:
A. There are no issues with your install, which you will be happy about.
B. There are issues and they provide you a 1/2 solution or industry “unacceptable” solution which you will later find out is insufficient.
C. You call them on the lack of solution, or you ask for documentation and get the run-around and a very polite customer service response on how they are willing to work with you and stand behind their work. Actions speak louder than words.
If you fall into (C) good luck.