Car was taken in for an AC recharge & leak test & was recharged with no leaks found. 5 days later no AC so I returned car, freon had all leaked out….. THEN the leak was found…..repair was replacement of leaky schrader valve, charged for that work but was not charged for the 2nd refill. 5 days later no AC AGAIN! Took it back & asked them to check it over…..again. They said that if another leak was “found” that they would charge, my question was how can these leaks be “found” in one visit without call backs? (and charges?) He shrugged & said “that’s air conditioning”I turned around & left….without my $292.00 (they got to keep that)I took this car in because they looked busy which is usually a good sign, my opinion is they are busy fixing “call back” repairs since they can’t get it right the first time. These clowns couldn’t find their rear ends with both hands & a road map, stay clear.
I’ve been taking my cars there for 15 years +++, volks, TDI’s, Mercedes C & E and have always been treated fair and reasonable and with trust. Never had a ‘call back’ situation of any kind and always found them to be proactive. They are sound mechanics that get it right. I guess some people do bring in a piece of crap and expect miracles. Miracles take place in movies, not in garages.
Car was taken in for an AC recharge & leak test & was recharged with no leaks found. 5 days later no AC so I returned car, freon had all leaked out….. THEN the leak was found…..repair was replacement of leaky schrader valve, charged for that work but was not charged for the 2nd refill. 5 days later no AC AGAIN! Took it back & asked them to check it over…..again. They said that if another leak was “found” that they would charge, my question was how can these leaks be “found” in one visit without call backs? (and charges?) He shrugged & said “that’s air conditioning”I turned around & left….without my $292.00 (they got to keep that)I took this car in because they looked busy which is usually a good sign, my opinion is they are busy fixing “call back” repairs since they can’t get it right the first time. These clowns couldn’t find their rear ends with both hands & a road map, stay clear.
I’ve been taking my cars there for 15 years +++, volks, TDI’s, Mercedes C & E and have always been treated fair and reasonable and with trust. Never had a ‘call back’ situation of any kind and always found them to be proactive. They are sound mechanics that get it right. I guess some people do bring in a piece of crap and expect miracles. Miracles take place in movies, not in garages.